Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

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Which payment methods are accepted in the Online Shop?

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Wie lange dauert der Versand?

Da wir viele Produkte nach Auftrag fertigen, um eine Überproduktion zu vermeiden und Ressorcen zu schonen, beträgt die Lieferzeit zwischen 4-15 Tage je nach Podukt und Auftragslage

How secure is shopping in the Online Shop? Is my data protected?

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What exactly happens after ordering?

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Do I receive an invoice for my order?

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Send us an email

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Estrelle.de@t-online.de